Privacy Policy

Privacy Policy for PetBidder.co.uk

Welcome to PetBidder.co.uk (“the Website”). We prioritize your privacy and ensure your personal data is secure and handled transparently. By using our platform, you agree to the following privacy terms.

1. About Us PetBidder.co.uk operates as an online marketplace for buying and selling pets and related items. As per data protection laws, we are the data controller of your personal information.

2. Data Collection

• Information Provided by You:
  • Account details (name, email, phone, address, payment information)
  • Auction listings (pet details, photos, prices)
  • Messages on our platform
  • Identity proof if required (e.g., passport)
• Automatically Collected Information:
  • Technical and usage details (IP address, browser type, site interactions)
  • Cookies for website function and traffic analysis (see Cookie Policy)
• Third-Party Information:
  • Payment transaction details from payment services
  • Limited social media profile data if linked to your account

3. Use of Your Data

• Service Provision:
  • Auction facilitation, account management, payment processing
• Platform Improvement:
  • Usage analysis, functionality enhancements, technical troubleshooting
• Communication:
  • Handling inquiries, transaction notifications, with consent—marketing communications
• Legal and Security Reasons:
  • Identity verification, fraud prevention, compliance with legal obligations

4. Legal Basis for Data Processing

• Contractual Necessity: Service provision as agreed upon by you
• Legitimate Interests: Service improvement and platform security
• Consent: Explicit consent for marketing and cookies
• Legal Obligations: Compliance with laws

5. Data Sharing

• With Users: Contact details shared for transactions
• Service Providers: Third-party sellers for payment and IT services
• Legal Authorities: If legally required or to protect rights
• Business Transfers: Data transfer during business restructuring

6. Data Retention

• Account data retained while active
• Transaction data kept for up to 7 years as per tax laws

7. Your Rights Under UK GDPR, you can access, correct, delete, or restrict use of your data, object to certain processing, and request data transfer. Contact us at team@petbidder.co.uk to exercise these rights.

8. International Transfers We ensure data transferred outside the UK or EEA is protected by adequate safeguards.

9. Security We implement measures to protect your data, though absolute security cannot be guaranteed.

10. Children’s Privacy Our platform is not for users under 18. We do not knowingly collect data from children.

11. Policy Updates Changes to this policy will be posted here with an updated revision date.

12. Contact Us For questions or concerns regarding our privacy practices, contact team@petbidder.co.uk.